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IT Technical Support No Excuses

Immediate care, effective solutions and zero complications. We make your business work, every time. No delays, no excuses, no failures.

24/7 Technical Support

Immediate care with incident escalation, remote diagnosis and guaranteed response low SLA.

Remote and On-Site Assistance

Agile resolution using RDP, VPN and SSH. Intervention On-site for critical faults and scheduled maintenance.

Preventive and Corrective Maintenance

Proactive monitoring, anomaly detection and immediate response to incidents in networks, servers and endpoints.

Bilingual Technicians

Support in Spanish and English, with specialization in multinational environments and standards compliance ITIL.

Training for Users

Training in IT security, good operating practices and optimization of the use of technological tools.

automated ticket system

We Simplify Support

We automate incident management with a structured ticket system, ensuring efficient prioritization and agile resolution.

Centralized request management with real-time tracking.

Classification and automatic scaling according to critical issues.

Detailed history and status notifications at each stage.

Inventory with device monitoring and activity logs.

Service Standards

International methodologies and standards to provide efficient, secure IT support and optimize performance and availability.

SLA

Guaranteed response times with MTTR and MTBF metrics, aligned with ITSM agreements.

Comprehensive Care

Real-time monitoring, proactive alerts, remote access (RDP, VPN, SSH) and scaled on-site support.

Personalized Plans

Support adapted to hybrid, on-premises and cloud environments, based on ITIL and ITSM management.

Equipped Laboratory

Diagnostic with oscilloscopes, reballing, thermography and sandbox for software and security testing.

Specialized Technicians

Certified in Cisco, AWS, Microsoft, with expertise in networks, servers and virtualization.

Preparation of Reports

Detailed logs, SIEM, uptime metrics, resource consumption and ISO 27001/GDPR compliance.

The Competition vs Techforce

Find out why Techforce is the best option for your company's IT support.

Other Companies

Support during limited hours

Uncertain response times

No efficient ticket tracking

They only solve problems when they occur

Basic and slow remote support

Lack of user training

Technicians without certifications

Lack of diagnostic tools

Optional or basic security

Rigid plans without flexibility

Guaranteed 24/7 support

SLA with immediate response

Automated management with tracking

Proactive and preventive monitoring

RDP, VPN and SSH for an agile solution

IT and cybersecurity training

Certified experts in Cisco, AWS, Microsoft

Advanced laboratory for analysis

ISO 27001 and GDPR compliance

Customized solutions

Common inquiries

Frequently Asked Questions

What types of companies can work with Techforce?

We work with companies of all sizes, from startups to large corporations, adapting to their specific needs.

How long does it take to resolve a technical issue?

Our team is always available and we respond to critical incidents within an agreed SLA based on the needs of each customer.

Can I customize my support plan?

Yes, all of our plans are flexible and adapt to the needs of your company.

How does Techforce ensure the security of my data?

We follow international standards such as ISO 27001 to ensure maximum protection of your data.

How can I contact support?

We offer different means of contact, such as email, telephone or WhatsApp, which are enabled according to the specific needs of each company.
If you want more information, you can write to us at info@techforce.com.ar or visit the contact section on our website to complete the form or schedule a meeting.